Judge.me Product Reviews is a Shopify app that helps store owners collect and display customer reviews on their online store. It is an essential tool for any eCommerce website looking to build customer trust and increase sales.
Product reviews are a robust way to create social proof for your products. They provide prospective customers with an unbiased opinion of your products from people who have used them. It builds trust and credibility, which can help convince hesitant shoppers to purchase.
In addition, product reviews can help you identify areas for improvement in your product offerings. For example, suppose multiple customers mention a similar issue with a product in their reviews. In that case, you can use that feedback to make improvements and prevent negative reviews in the future.
Using this app, you can get more good product reviews with text, photos, and videos. Judge.me Product Reviews makes showcasing your website’s review pages and review tabs easily. Besides, you can send emails to your previous customers and encourage them to leave reviews directly in the email. If someone does not leave a review, the system will send them a reminder with a coupon to enable them to do so.
The Features of Judge.me: How do they benefit your online store
Judge.me offers a range of features designed to help eCommerce store owners collect and display customer reviews on their websites. These features include:
1. Customizable review request emails
Judge.me Product Reviews allows you to customize the email sent to customers requesting a review. You can choose the email’s timing, the message’s wording, and the email’s design to match your brand.
2. Automated review reminders
If a customer doesn’t leave a review after the first request, Judge.me can automatically send a follow-up email to remind them to leave a review.
3. Review moderation
You can moderate reviews before they are displayed on your website to ensure they meet your standards.
4. Review commenting
Judge.me Product Reviews allows you to respond to customer reviews, which can help to build a relationship with your customers and provide additional information about your products.
5. Photo and video reviews
Customers can upload photos and videos as part of their review, providing a more detailed and visual review of the product.
6. Rich snippets and Google Shopping integration
Judge.me Product Reviews integrates with Google to display review stars in search results, increasing the visibility of your products.
7. Q&A section
Judge.me Product Reviews allows customers to ask questions about your products and for other customers or the store owner to answer.
8. Loyalty program integration
Judge.me Product Reviews integrates with popular loyalty programs like Smile.io to reward customers for leaving reviews.
Installation and Setup: How Easy Is It?
1. Search the Shopify App Store for “Judge.me Product Reviews”. Alternatively, you can go directly to the Judge.me app page by clicking here.
2. Click the “Add app” button to install Judge.me to your Shopify store.
3. After installing the app, click the “Get started” button to start the setup process.
4. Choose the plan that best suits your needs. Judge.me offers both free and several paid plans with more advanced features. You can see the different pricing plans here.
5. Select the products that you want to enable reviews for.
6. Customize the appearance of the review widget to match your store’s branding. You can access the customization settings under the “Widget Layout” tab.
7. Set up the review request email that will be sent to customers after they purchase. Again, you can customize the email template under the “Emails” tab.
8. Decide whether you want to moderate reviews before displaying them on your website. You can enable review moderation under the “Moderation” tab.
9. Customize the “All Reviews” page to match your store’s branding. Access the customization settings under the “All Reviews Page” tab.
10. Test the review widget on your website to ensure it works correctly.
Customization Options: Can You Tailor the App to Your Brand?
Judge.me offers a range of customization options that allow you to tailor the app to match your brand. Here are some of the customization options available in Judge.me:
Widget layout
You can customize the appearance of the review widget to match your store’s branding. In addition, you can choose from several different layout options and adjust the widget’s colors, fonts, and styling.
Email templates
You can customize the email template sent to customers after they purchase and request them to leave a review. For example, you can add your store’s logo, adjust the email’s wording, and include a discount code to incentivize customers to leave a review.
All Reviews page
You can customize the “All Reviews” page’s layout and design to display your store’s reviews. In addition, you can add your store’s branding and adjust the layout to match your website’s design.
Review forms
You can customize the fields in the review form to collect additional information from customers. For example, you can add a field for the customer’s location or the product’s color.
Moderation settings
You can enable moderation to ensure that only high-quality reviews are displayed on your website. You can customize the moderation settings to automatically approve or reject reviews based on specific criteria, such as the review rating or content.
Translation settings
Judge.me offers support for multiple languages. You can customize the language used in the review widget and emails to match your target audience.
Overall, the customization options in Judge.me Product Reviews app allow you to tailor the app to match your brand’s unique style and voice. It can help increase customer trust and engagement, leading to more sales for your online store.
Review Management: How to Handle Your Customers' Feedback
Review management is crucial to using the Judge.me Product Reviews Shopify app. It allows you to handle your customers’ feedback and engage with them meaningfully. Here is some advice on how to effectively manage your reviews in Judge.me:
- Responding to reviews promptly and professionally demonstrates customer value.
- Use feedback to improve products and services by identifying strengths and weaknesses.
- Encourage customers to leave reviews to increase the amount of social proof.
- Monitor and moderate reviews to ensure high-quality and relevant content.
- Share positive reviews on social media to showcase customer satisfaction.
- Use reviews to build customer trust and establish your online store as reputable.
Pricing: Is Judge.me Affordable for Your Store?
Judge.me Product Reviews offers a variety of pricing plans to suit different needs and budgets. Here are the two pricing options available:
Awesome Plan
The Awesome plan costs $15 monthly and includes additional features like review replies, social push, and product groups.
Forever Free Plan
Judge.me offers a “Forever Free” plan for stores with fewer than 100 orders per month. This plan includes all of the features of the Awesome plan with no time limit or order limit.
Customer Support: How Helpful and Responsive Are They?
Judge.me Product Reviews Shopify App offers customer support through several channels, including email, live chat, and a help center. Here’s an overview of the customer support options available:
- Email support: Judge.me offers email support for all users, with a 1-2 business days response time. It is a good option for non-urgent issues or questions.
- Live chat support: Live chat support is open for users on paid plans. It provides a faster way to get help with any issues or questions.
- Help center: Judge.me’s help center provides a wealth of information, including tutorials, FAQs, and troubleshooting guides. It is an excellent resource for users who prefer to troubleshoot issues independently.
Overall, Judge.me Product Reviews Shopify app has received positive feedback from users regarding the quality of their customer support.
Pros and Cons: What We Like and Don't Like About Judge.me
Pros:
- Judge.me has an easy-to-use interface that makes it simple for store owners to manage and customize their reviews.
- The app supports rich snippets, improving your store’s search engine visibility and click-through rates.
- Judge.me offers affordable pricing options for stores of all sizes and budgets, with a free plan for those just starting.
- The app offers a range of customization options, including the ability to customize review request emails and the review widget.
- Judge.me offers helpful and responsive customer support through email, live chat, and a comprehensive help center.
Cons:
- Judge.me currently has limited integration with other apps, which can be a drawback for some users.
- While the app offers some customization options, there are limitations to the design of the review widget and other elements.
- Judge.me does not offer phone support, which may be inconvenient for some users.
- The free plan is limited in features, which may need to be increased for larger stores with more review needs.
- Some users have reported experiencing technical glitches or bugs with the app, although these are relatively rare.
The five best product reviews apps for Shopify: Alternatives to Judge.me
Suppose you’re looking for alternatives to Judge.me for product reviews on your Shopify store. In that case, there are several excellent options available. Here are the five best product reviews apps for Shopify:
This app offers a range of features, including photo reviews and social proof, and integrates well with other marketing apps.
This app allows you to import reviews from AliExpress, making it an excellent choice for drop shippers and stores that source products from AliExpress.
This app offers a range of marketing automation features, including product reviews, email campaigns, and more.
This app provides tools for collecting and showcasing customer reviews, including social proof and SEO-optimized review content.
This app offers customizable review widgets and integrations with Klaviyo and Mailchimp.
Each app has unique features and strengths, so it’s worth exploring each to find the best fit for your store’s needs.
Final Thoughts
Using Judge.me Product Reviews App for a few months has been an excellent addition to our clients Shopify store. It is a user-friendly app that has helped me to collect and display customer reviews on my online store. In addition, the customizable review request emails, automated review reminders, and review moderation features have made it easy for me to manage my reviews.
We also love that my customers can upload photos and videos as part of their review, providing a more detailed and visual inspection of the product. The rich snippets and Google Shopping integration have helped increase the visibility of my products. The Q&A section has allowed my customers to ask questions about my products and for other customers or myself to answer.
The installation and setup process was very straightforward. In addition, the available customization options allowed me to tailor the app to match my brand’s unique style and voice.
Overall, Judge.me Product Reviews App has been essential for building customer trust and increasing sales on my online store. We highly recommend this app to anyone who wants to take their eCommerce business to the next level.
